Positive Change Logo


Our Vision & Values

We believe luxury should sit lightly on the earth. That is why our vision is to Reinvent Retail, existing to imagine and strive for a sustainable future for our people, customers and communities. We see it as "Doing the Right Thing", which is one of our core business values. We are at an early stage, but we committed to placing sustainability at the heart of how we work, and in what we buy and sell.

Our aim is to manage our environmental footprint, responsibly source our products and support our people and communities.

Taking Action

To deliver our vision and aim, our sustainability programme has three pillars of action.

Work Responsibly Icon
Buy and Sell Icon
Supporting Charity Icon


We are committed to:
Managing our environmental footprint across our business;

Training our teams and working with our suppliers on improving sustainability;

Tracking and reporting our progress in line with the Sustainable Development Goals for Business covering energy/climate change, resource use and waste, water and responsible products.

Energy and Climate
Resources and Waste Icon Icon
Resposible Products Icon
Water Icon

Download our Sustainability Policy,

Alannah Weston, our Chairman of the Selfridges Group, talks about the seven reasons for our businesses to take sustainability seriously.

Eliminating single use plastics

Eliminating single use plastics

Under Ireland’s REPAK Plastics Pledge we eliminated all avoidable single use plastic packaging and shifted to low impact alternatives by end 2020.

We have banned plastic microbeads in beauty products as well as plastic containing cotton buds and wet wipes from our beauty halls. We have removed single use plastic straws, water bottles and cups from our restaurants. All our team members receive a branded reusable cup as part of their induction pack. We have eliminated all single use plastic carrier bags.

To address micro-plastic pollution in our oceans, as of April 1st 2021, we no longer sell cosmetic products containing plastic-based glitter.

Reducing our carbon footprint

We commit to reducing our carbon footprint using science based targets. In 2020 we became the first retailer in Ireland to have our targets verified by the Science Based Targets initiative. From 2020-2030 we will reduce our carbon emissions across our estate (scope 1 & 2) by 50.4% and in our supply chain (scope 3) by 15%, from a baseline of 2018. To do this we have ongoing investments in energy efficiency improvements, such as switching to low energy lighting LED lighting, more efficient heating and cooling systems. We buy green electricity supporting renewable energy generation in Ireland.

Fun Fact!

Science Based targets define the carbon reduction needed to avoid a global temperature rise beyond 1.5 degrees Celsius.

The Climate Pledge – Net Zero

In September 2021 we committed to significantly accelerate our target to achieve net-zero carbon across our business to 2040 by signing the Climate Pledge, alongside the wider Selfridges Group. The Climate Pledge is a cross-sector collaboration co-founded by Amazon and Global Optimism to act on the climate emergency 10 years ahead of the Paris Agreement.

As a signatory of the Climate Pledge, Arnotts will

• Measure and report greenhouse gas emissions on a regular basis.
• Implement decarbonisation strategies in line with the Paris Agreement through real business change and innovations, including continuous efficiency improvements, renewable energy, materials reductions, and other carbon emission elimination strategies.
• Take actions to neutralize any remaining emissions with additional, quantifiable, real, permanent, and socially beneficial offsets to achieve net zero annual carbon emissions by 2040.

Zero waste to landfill

In 2020 we were certified zero waste to landfill across our stores.


We are committed to
Responsibly sourcing our products and packaging across the supply chain;

Growing our ranges of responsible beauty, fashion, food, accessories and homewares to support our customers to live more sustainable lifestyles;

Showcasing sustainable products and local Irish design.

Introducing new circular business models, including rental, resale and repair; supporting our customers to keep their products in circulation for longer and therefore reducing waste.

Positive Change

The Sustainable Edit: A curated collection of sustainable fashion, beauty, home, food and Irish products. Extraordinary style with a light footprint so our conscious customers can have it all.


Responsible Sourcing

Responsible Sourcing

We work with our brands, concessions, restaurants, logistics and other suppliers to continuously improve environmental, labour and animal welfare practices and transparency across the supply chain. We train our buyers and suppliers on responsible sourcing. We work with best practice initiatives including the Supplier Ethical Data Exchange and the Sustainable Apparel Coalition. Download our Ethical Trading Regulations with our mandatory responsible sourcing requirements for suppliers.

Our 2025 Materials Targets

In order to tackle the current climate and biodiversity crises, and meet our carbon commitments we need to address the environmental and human impacts of the products that we buy and sell as a business.

To this end, we commit that by 2025, our priority materials will come from certified/verified sustainable sources.

The materials that are included in this commitment are cotton, leather, palm oil, down & feather, and cellulosic fibres such a viscose, lyocell and modal.

The certified standards we will be accepting include organic and recycled as well as sustainably sourced materials and fibres such as Forest Stewardship Council (FSC), who certify sustainable forestry management, and the Roundtable on Sustainable Palm Oil (RSPO) who certify responsibly sourced palm oil.

This means in practice, by the end of 2025 if you are buying a cotton shirt or jeans in Arnotts, you will be guaranteed the cotton in that product has been sourced sustainably, in line with industry leading standards.

In addition to this, we are committing to ensuring that all of our purchased plastic packaging by 2025 is recyclable, re-usable or compostable.

Better Cotton

Arnotts is a proud member of Better Cotton. Better Cotton’s mission is to help cotton communities survive and thrive, while protecting and restoring the environment.  

Better Cotton is the largest cotton sustainability programme in the world that trains farmers to use water efficiently, care for soil health and natural habitats, reduce use of the most harmful chemicals and respect workers’ rights and well-being. With the overall aim of transforming cotton production worldwide, Better Cotton works with key stakeholders worldwide to transform cotton production. Better Cotton is sourced via a system of mass balance, which means whilst it is not physically traceable to end products, Better Cotton Farmers benefit from the demand for Better Cotton.  

 In line with our 2025 Materials Targets, we Brown Thomas/Arnotts are committed to sourcing 100% of our cotton as ‘more sustainable cotton’ by 2025. ‘More sustainable cotton’ includes Better Cotton, certified recycled cotton, certified organic cotton, Cotton Made in Africa, and Fairtrade cotton.

Modern Slavery Statement

Each year we publish a Modern Slavery statement to outline our commitment as a business to tackling and preventing modern slavery risks in our business operations and supply chain.

Read our statements below:
Financial Year 19/20
Financial Year 20/21


Our iconic Arnotts carrier bags are made from sustainable paper certified by the Forest Stewardship Council and can be recycled. In 2020 we replaced plastic bubble wrap with paper filler in our e-commerce packaging across our online fulfilment facilities in-store and in our Distribution Centre. We are continuously working on reducing the footprint of all our packaging and consumables.


The integration of circularity in our business is at the very core of our plan to reinvent retail. Circular business models aim to decouple economic activity from the consumption of finite resources; by keeping materials and products in use for longer and reducing waste. We have expanded our shopping experience to include resale, rental, repair and refillables.

Circular Rooms in partnership with Designer Exchange offers our customers the opportunity to shop a curation of preloved handbags and accessories from some of the world’s most luxurious designers. At the Circular Rooms customers can also sell their preloved handbags in exchange for an Arnotts Gift Card.

Circular Fix offers repair and restoration services; keeping our customers favourite pieces looking their best for longer.

You can learn more about these exciting innovative initiatives by visiting our store services page HERE.

Additionally, we offer our customers the opportunity to extend the life of their preloved clothing and items whilst raising vital funds for our charity partner St. Vincent de Paul via our ‘Give Back with Style’ initiative. Customers simply place their unwanted clothing or items in their online box and use the prepaid label to send their products directly to SVP. Our team members can also donate through our SVP Internal Clothing Appeal.

Saint vincent De Paul Logo


Charity and Volunteering

We support the local communities our business operates in through charity fundraising and volunteering. We support a variety of charity partners relevant to both our brands and team members’ interests. In light of Covid-19 we have grown our focus to support our healthcare heroes and retirees. Team members participate in charity initiatives raising much needed funds for our charity partners. Every team member that we employ has one paid volunteering day per year.

Diversity & Inclusion

We are committed to fostering an equal, diverse and inclusive culture, where all of our team members have the opportunity to realise their full potential. In 2021, we appointed a Diversity & Inclusion Board, who will be responsible for delivering on this commitment. Additionally we have partnered with Open Doors and Irish Centre of Diversity. In 2020, we became the first retailer in Ireland to be awarded the Bronze Accreditation from the Irish Centre for Diversity, recognising us as Investors in Diversity. Read more about Diversity & Inclusion at Arnotts here.


We are proud to be the first Irish retailer to be awarded the IBEC KeepWell mark accreditation. This is an evidence based workplace wellbeing accreditation and award for companies that adopt policies to make their employees wellbeing a priority.

SVP logo
Pieta House Icon

Childrens Grief Center Icon

Cancer Care West Icon
Crumlin Icon

Cancer Support Center Icon
Irish Centre Of Diversity Icon
Open Doors Initiative Icon
KeepWell Icon
Led Lighting


Our commitment is from the top down. Our sustainability team lead our programme with oversight from our Sustainability Executive Group – decision makers across our business functions. Over 40 of our team are Green and Charity champions who support implementation and engagement across our business. Our Green Champions are trained in line with the accredited Green Teams national programme supported by the Environmental Protection Agency.

We work closely with our brands, concessions and supply partners. We are also members of sustainability leadership initiatives in Ireland and internationally which support us to continuously improve and scale our progress.