Delivery Information

Republic of Ireland Delivery

Our standard delivery service is provided by An Post. An Post deliveries take place from Monday to Saturday, 8.30am - 6pm, as well as evening delivery between 6pm – 9pm. In the event of non-delivery during the day, the parcel will be re-delivered that evening. An Post do not deliver on Sundays. During Bank Holiday periods please allow an extra day for standard delivery.

Northern Ireland Delivery
Standard Delivery to Northern Ireland takes place from Monday to Friday, 8.30am to 6.00pm. Deliveries are not available on a Saturday or Sunday.
During Bank holiday periods please allow an extra day for Standard Delivery.

Same Day Delivery (In-Store)
Same Day Delivery for purchases made in-store is provided by Wheels and is available in Dublin only. Have your purchases delivered from ‘Our Store to Your Door’ on the same day of purchase, at a charge of €10.00. This service is offered with the weight restrictions up to 20kgs and within the following time restrictions with no exceptions.

Monday – Friday – On purchases made up to 5pm (Delivered to customer before 9pm)
Saturday – Sunday – On purchases made up to 12pm (Delivered to customer before 4pm)

To avail of this offer, ask your sales assistant at checkout.

Free Delivery In-Store
Enjoy Free Standard Delivery Nationwide (Republic Of Ireland) on purchases made in-store up to 20kgs in weight. Postage is delivered by An Post with the normal delivery times of 3-4 up to 7 working days depending on location. To avail of this offer, ask your sales assistant at checkout. Please allow 7 - 10 working days for delivery.

Click & Collect FREE
Republic of Ireland (standard delivery) €5
Northern Ireland (standard delivery) £5
Large Electrical Appliances - ROI only €30
Furniture*
*Free delivery and assembly when you spend over €1000 on Furniture		 €40
Mindy Brownes & Genesis Furnishings* - ROI Only
*Smaller items will be delivered via standard delivery		 €25

As part of our An Post delivery service, we offer delivery to ROI from Monday to Saturday, as well as evening delivery between 6pm and 9pm.

Standard Delivery ROI Delivered in 7 - 10 working days
Standard Delivery Northern Ireland Delivered in 7 - 10 working days
Mindy Brownes & Genesis (ROI only) 7 - 10 working days
Large Electrical Appliances (ROI only) 10 – 15 working days
Villeroy & Boch Up to 4 weeks
Furniture Up to 16 weeks

If you are not present at the time of delivery, you can elect to have deliveries left with a neighbour or select a safe space where the An Post team can leave your parcel. Your preference will either be indicated on the label, or you will receive a phone call prior to delivery to ensure that your preferred method is used. You may arrange a free re-delivery to another address, via phone call.

All items will receive a minimum of 3 delivery attempts before they are left for collection at the depo.

If you wish, your existing machine will be collected for recycling upon delivery of the new machine. In order to make things easier, we ask that your old machine is disconnected from the water supply and ready for collection by our team.

Products ordered online are either shipped from our warehouse, the supplier, or directly from the store. As such, orders for multiple products may arrive at different times in separate packages. In this instance, each package will include a ‘Split Shipment’ sticker to indicate that products may be missing from the parcel but will be delivered at a later date.

Check the parcel for a ‘Split Shipment’ sticker

Refer to your delivery docket for information on where each product is shipped from

Check delivery details on the product page for more information on delivery times