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Encore Loyalty offers exclusive rewards and benefits when you shop with us in-store, online or on our app at both Arnotts and Brown Thomas. The more you shop, the more you’ll unlock!
Your Benefits Include
Patron
Patron
€0-€999 spend per calendar year
1 point per €/£1 spent at Brown Thomas & Arnotts*
Triple points for 15 days around your birthday*
Invitation to members-only shopping days
Access to exclusive sale previews
Early access to product exclusives
Hands-free shopping in-store
Premium
Premium
€1,000-€4,999 spend per calendar year
1 point per €/£1 spent at Brown Thomas & Arnotts*
Triple points for 15 days around your birthday*
Invitation to members-only shopping days
Access to exclusive sale previews
Early access to product exclusives
Hands-free shopping in-store
Complimentary tea/coffee when you dine with us*
Platinum
Platinum
€5,000+ spend per calendar year
All the benefits of Premium plus...
2 point per €/£1 spent at Brown Thomas & Arnotts*
Complimentary tea/coffee when you dine with us*
Complimentary dessert when you dine with us*
Complimentary alterations with home delivery
Complimentary delivery from store including gift wrap
Complimentary Fitting Room At Home (twice per year, within 15km of store)
Free standard delivery when you shop online
Not a member yet?
Don't worry, the fun's only a few clicks away! Create an account below and join Encore Loyalty today to unlock your rewards. Already an account-holder? Sign in to join Encore Loyalty in My Account.
Encore Loyalty Members Get...
Encore-Only Savings & Member Events
Exclusive Access To Beauty Boxes
First Access To Product Launches
Special Birthday Treats & Rewards
How To Earn
PLUS OFFERS FROM OUR ENCORE PARTNERS
These exclusive offers are subject to availability.
Partner T&Cs apply**.
Hayfield Manor
Exclusive 15% discount on a luxury two night stay, full Irish breakfast each morning, 4 course dinner on an evening of your choice in either Perrots Garden Bistro or Orchids Restaurant, complimentary cocktail in the garden bar, Bloom plus complimentary taxi to Brown Thomas Cork, personal shopper, tea or coffee in store along with a gift of an Irishmade Rathbourne Travel candle valid until 18th December 2024.
From €478 per person sharing.
Book online using code “ENCORE”
CONTACT https://bookings.hayfieldmanor.ie/ The Shelbourne Hotel OFFER DETAILS
The Shelbourne Hotel
Enjoy a 20% discount at The Spa from Monday to Thursday, allowing you to indulge in relaxation and rejuvenation. Plus, access a 10% discount at The Salon from Monday to Friday, so you can treat yourself to a refreshing new look or a pampering session.
To book, email thespa@theshelbourne.com and quote “Brown Thomas Encore Spa / Brown Thomas Encore Salon
Castlemartyr Resort
Enjoy 15% off the two night breakaway package, which includes overnight accommodation in a luxury guest room, with full breakfast each morning and dinner for two on one evening in Canopy Restaurant. Plus, complimentary access to leisure centre, with 20 metre pool, fully equipped gym and thermal suite.
From €247.50 per person sharing.
To book, email reservations@castlemartyrresort.ie and quote “CMRB423”
Dromoland Castle
Enjoy a 45 Minute Dr. Barbara Sturm express facial. STURM’s PureLift is the premier non-invasive facial elevation and sculpting tool. Only PureLift uses patent electrical impulses for facial toning, giving you the appearance of fuller, more youthful face in just minutes.A revolutionary non invasive treatment – Dr. Barbara Sturm is exclusive in Ireland to the Castle Spa. Preferred price of €130, exclusively for Encore Loyalty.
To book, email thecastlespa@dromoland.ie and quote “BTDromolandLoyalty”
Wineport Lodge
Wineport Lodge are delighted to offer a 10% discount on their Overnight Dine and Delight - Dinner, Bed & Breakfast rate. Use your exclusive discount code to peruse available dates. Offer not available Saturday, Sundays or Bank Holidays.
Book online with code “BTENCORE”
CONTACT +353 (0)90 643 9010 / lodge@wineport.ie
Frequently Asked Questions
Encore Loyalty is the loyalty reward programme by Brown Thomas Arnotts. As an Encore Loyalty member, you can earn and spend loyalty points online, in-store and on app across both Brown Thomas and Arnotts. You also will receive a number of additional benefits for joining.
The easiest way to keep track of your Encore Loyalty points balance is by downloading the Arnotts app and signing into your account. In our app, you will have easy access to your points balance, your Encore Loyalty card and your account details.
You can also check your balance online by signing into your account, or in-store at any till.
To get a digital Encore Loyalty card, you must download the app. Go to the Google Play Store or Apple App Store and search for the Arnotts App. Download the App and follow the instructions to create an account and select ‘Join Loyalty’.
If you have a physical Loyalty card, you can add this number on the App and it will be linked to your account. If you are joining Encore Loyalty for the first time, select ‘Join Loyalty’ and a new digital card will be created for you. This digital card can be added to your Wallet on your phone for ease of use.
You can join Encore Loyalty online at brownthomas.com or arnotts.ie, by downloading the Brown Thomas or Arnotts apps and creating an account, or in-store with one of our lovely representatives.
You can spend your points online, on app or in-store. Simply select how many Loyalty Points you wish to redeem at checkout. Points cannot be used against gift cards or alcohol.
Yes, Encore Loyalty points expire yearly in September. But don't worry, we will contact you ahead of time to remind you of how many points are due to expire so that you have plenty of time to spend them!
Welcome To
ENCORE LOYALTY
Love your loyalty? It just got even better.
You can now experience the best of both Brown Thomas and Arnotts in one loyalty programme.
Become a member and unlock loyalty rewards, benefits and exclusive experiences with Encore.
MORE OF WHAT YOU LOVE
Enjoy rewards in both Brown Thomas and Arnotts
Collect and spend points every time you shop in Brown Thomas and Arnotts in store, online and through our App. Enjoy a range of benefits and special treats for every tier you qualify for. Your loyalty tier is based on your combined spend with Brown Thomas and Arnotts.
LET'S GET DIGITAL
Get the App for the easiest loyalty experience
Download the Arnotts App and you'll discover the best loyalty experience. Access your digital loyalty card, check your points balance and see exclusive offers and tier benefits. Scan the QR code with your smartphone or click the links below to download and enjoy our app, anytime, anywhere.
MORE WITH ENCORE
Triple your treats and double your points
Boost your points with Encore promotions and events. Get rewarded with triple points on your birthday and enjoy double points from The Sustainable Edit all year round.
EXCLUSIVE ACCESS
Step into an exclusive world of unique experiences
Get early access to exclusive brands and events, invitations to member shopping days and access to the Sale preview.
WITH OUR COMPLIMENTS
Let us treat you
Dine with us and enjoy complimentary tea or coffee when you’re a Premium member. Reach Platinum and you can also choose a dessert!
ELEVATE YOUR EXPERIENCE
Look good and feel good
Shopping services designed to enhance your experience in store including personal shopping, complimentary gift wrapping and delivery to your door.
THE MEMBERSHIP SUITE
| PATRON | PREMIUM | PLATINUM | |
|---|---|---|---|
| Spend Per Calendar Year | Join Loyalty | €1,000 | €5,000 |
| Points Per €/£1 Spend At Arnotts & Brown Thomas* | x1 | x1 | x2 |
| Points Per €/£1 Spend On The Sustainable Edit | x2 | x2 | x2 |
| Triple Points On Your Birthday 15 Days** | |||
| Invitation To Member Shopping Days | |||
| Hands-Free Shopping Service | |||
| Sale Previews | |||
| Early Access To Product Exclusives | |||
| Complimentary Tea/Coffee When You Dine With Us*** | |||
| Complimentary Dessert When You Dine With Us*** | |||
| Complimentary Alterations of In-store Purchases | |||
| Complimentary Delivery of In-store Purchases Including Gift Wrap (within ROI and NI) | |||
| Complimentary Fitting Room at Home (Twice per year, within 15km of a store) | |||
| Free Standard Delivery When You Shop Online |
TERMS & CONDITIONS
*100 points is equivalent to €1/£1 on your card.
**You will collect triple points 7 days before the day of your birthday, on the day of your birthday and 7 days after.
Loyalty points are earned at a rate of 1 point for every €1/£1 spent, and may be redeemed on the site at a rate of 100 points to €1/£1. The loyalty points balance maintained in your loyalty account reflects the euro value of your sterling purchases, based on the exchange rate on the day of purchase.
***Selected restaurants only, must include a main course. Platinum members may redeem either the free tea/coffee benefit or free dessert benefit in the same sitting.
*100 points is equivalent to €1/£1 on your card.
You will collect triple points 7 days before the day of your birthday, on the day of your birthday and 7 days after.
Loyalty points are earned at a rate of 1 point for every €1/£1 spent, and may be redeemed on the site at a rate of 100 points to €1/£1. The loyalty points balance maintained in your loyalty account reflects the euro value of your sterling purchases, based on the exchange rate on the day of purchase.
Selected restaurants only, must include a main course.
Platinum members may redeem either the free tea/coffee benefit or free dessert benefit in the same sitting.
**Subject to availability, partner T&Cs apply, for more information see partner website. For any Partner offer queries please email our Encore Rewards Dept at EncoreRewards@BrownThomas.ie