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Encore Loyalty offers exclusive rewards and benefits when you shop with us in-store, online or on our app at both Arnotts and Brown Thomas. The more you shop, the more you’ll unlock!
Encore Loyalty Members Get...
Encore-Only Savings & Member Events
Exclusive Access To Beauty Boxes
First Access To Product Launches
Special Birthday Treats & Rewards
ENCORE PARTNERS
The Grace, Westport Estate
Enjoy a 10% discount on a Bed & Breakfast package including luxurious overnight accommodation and a chef-curated breakfast in the West of Ireland.
To avail of this offer, visit https://www.thegrace.ie/ and enter discount code ENCORE10.
WILDE at The Westbury
Encore Loyalty guests can enjoy a complimentary glass of wine selected by WILDE's sommelier when you dine at WILDE Early Doors, the new pre-theatre set menu. Offer available until 31st July 2026 only.
To book, email wilde_restaurant@doylecollection.com or call 01 6463352 and quote Brown Thomas Loyalty to avail of this offer.
The Camiral Resort
Book 4 nights or more and receive 20% off or 25% off when you book 6 nights or more with delicious breakfast each morning and access to many activities.
To book, use promo code BT2026 when booking online or email reservations@camiral.com and quote code BT-ENCORE to avail of this offer.
The Montenotte
Enjoy 10% OFF this spirited two-night stay to include Breakfast on both mornings, a Bellevue Spa gift in-room on arrival, 3-course dinner for two on one evening, signature Merchant Prince cocktail and a movie night at Cameo Cinema with Montenotte Gin & Tonic and popcorn.
To book, email reservations@themontenottehotel.com and quote code BT-ENCORE to avail of this offer
The Wilder Townhouse
Swing your way to The Wilder Townhouse and enjoy a 10% OFF all Bed & Breakfast packages with a complimentary Gin & Tonic on arrival.
To book, email stay@thewilder.ie and quote code BT-ENCORE to avail of this offer.
Ballyfin
Book any bed and breakfast rate and receive €80 Resort Credit. Enjoy an early check-in and upgrade subject to availability.
To book, email reservations@ballyfin.com and quote code BrownThomasEncore to avail of this offer.
Cashel Palace Hotel
Enjoy a 10% discount on B&B rates from March to November 2026.
To book, use promo code BT2026 when booking online or email reservations@cashelpalacehotel.ie and reference same code.
Frequently Asked Questions
What is Encore Loyalty?
Encore Loyalty is the loyalty reward programme by Brown Thomas Arnotts. As an Encore Loyalty member, you can earn and spend loyalty points online, in-store and on app across both Brown Thomas and Arnotts. You also will receive a number of additional benefits for joining.
How do I check my Encore Loyalty balance?
The easiest way to keep track of your Encore Loyalty points balance is by downloading the Brown Thomas app and signing into your account. In our app, you will have easy access to your points balance, your Encore Loyalty card and your account details. You can also check your balance online by signing into your account, or in-store at any till.
Can I get a digital Encore Loyalty card?
To get a digital Encore Loyalty card, you must download the app. Go to the Google Play Store or Apple App Store and search for the Brown Thomas App. Download the App and follow the instructions to create an account and select 'Join Loyalty'. If you have a physical Loyalty card, you can add this number on the App and it will be linked to your account. If you are joining Encore Loyalty for the first time, select 'Join Loyalty' and a new digital card will be created for you. This digital card can be added to your Wallet on your phone for ease of use.
How do I join Encore Loyalty?
You can join Encore Loyalty online at brownthomas.com or arnotts.ie, by downloading the Brown Thomas or Arnotts apps and creating an account, or in-store with one of our lovely representatives.
How can I spend my Encore Loyalty points?
You can spend your points online, on app or in-store. Simply select how many Loyalty Points you wish to redeem at checkout. Points cannot be used against gift cards or alcohol.
Do my Encore Loyalty points expire?
Yes, Encore Loyalty points expire yearly in September. But don't worry, we will contact you ahead of time to remind you of how many points are due to expire so that you have plenty of time to spend them!
Do I need to opt in to receive emails?
In order to receive communications about Encore Loyalty rewards, members-only offers, exclusive sale previews and more, you will need to be signed up to our newsletter. If you choose not to receive communications from us, that's ok. You will continue to earn points and we will let you know about your monthly points statement.
How do I earn points?
You can earn points for every €1/£1 you spend online, in-store or on our app at both Brown Thomas and Arnotts.