• Restory

    • Fall In Love With Your Favourite Clothes, Shoes and Bags All Over Again

    As part of our commitment to positive change, we are proud to welcome The Restory to Arnotts.

    The Restory is the leading innovator in luxury aftercare, offering on-demand post-purchase services to fashion lovers worldwide. They redefine the aftercare experience and give it a rightful place within the luxury canon. By investing in an in-house team of next-generation artisans, they combine the art of craft and the power of technology to make sure our loved items last, whatever their history. Drop your items at The Restory at Customer Service on Lower Ground Floor.

    How It Works

    The Skinny Visit us in-store or book a collection Whether you’d like to restore a beloved handbag or your favourite designer shoes, visit us in-store where our team will be on hand to begin their restoration journey. If you can't make it to store, why not book a collection from your doorstep. A nominal fee is payable for in-store drops offs (€7 non-redeemable) and home collections (€18), with complimentary returns.
    The Skinny We Restore Once we receive your item(s) in our atelier, they are assessed individually by our specialists and we provide a comprehensive quote of services we recommend for your item(s). The quote is emailed to you and you can approve, decline or query the services for each item you’ve sent to us. We begin work when you have approved and paid for your order.
    The Skinny We Return When the restoration of your item(s) is complete, we return them at a time and place convenient for you.
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    • How Do I Prepare My Item(s) For Collection?

    To ensure your item(s) get to The Restory safely, simply follow these steps:

    1. Ensure any bags you send are empty.

    2. Line a sturdy box with bubble wrap and ensure that light colored items (especially if they are patent or suede) aren’t touching anything of a darker color.

    3. Label the bag/box you put your items in with your contact details. You can also drop a business card or note into the bag/box.

    4. Securely seal the package.

    5. If you have been sent a DHL shipping label, ensure this has been clearly and securely attached.

    Book A Collection

    For more information, please visit our FAQ’s