3.1 Immediate delivery is required for all shop floor models and stock pieces purchased. All shop floor models purchased are sold as seen and must therefore be inspected by the customer prior to sale as returns, refunds or exchanges will not be permitted.
3.2 The lead time quoted on your order is approximate only and given in good faith. Although Arnotts will endeavour to keep to this timeframe, if goods are delayed for any reason we cannot accept liability for consequential losses as a result.
3.3 You will be notified by telephone and/or in writing when your order is available. All outstanding balances must be paid within 7 days of notification of the arrival of your order to the Arnotts Warehouse. If an outstanding balance has not been paid within this 7-day period we will communicate in writing to you. Subsequent failure to pay this balance within 4 days of receiving the written request will result in you forfeiting your deposit and the re-sale of your order.
3.4 Payment in full is required prior to delivery and installation.
3.5 You, the customer, are responsible for ensuring that the size and colour of the furniture you choose is suitable for the area intended. Arnotts will not be held responsible for goods that do not fit and as a result, will not accept return of goods on this basis.
3.6 We recommend that you take measurements of the item(s) you intend purchasing and check that the size(s) of the item(s) are suitable for the designated room. This should be done prior to confirming your order. Please remember that furniture will always seem smaller in a furniture showroom. Variances in wood, marble and leather are to be expected as no two pieces of furniture cut from unique materials can be identical to those that are on display.
3.7 Storage will be facilitated free of charge for a maximum period of 14 days from initial notification of the arrival of your order to the Arnotts Warehouse. Free-of-charge storage beyond this 14-day period is not possible and a charge of €50 will apply for every week, or part thereof, until delivery has been accepted. This storage charge must be paid prior to delivery.
3.8 If you chose to relocate your furniture to any private storage facility directly from the Arnotts Warehouse, Arnotts will deliver your furniture to this location. However on the arrival of your furniture to your elected facility, Arnotts hold no further liability or relocation obligation in respect of your furniture.
3.9 A delivery charge may have been included on your order. Any such charge will have been itemised on your order docket. Full details of our delivery charges are available on request.
3.10 Arnotts are only responsible for delivery to your entrance door. However, at your request, our delivery team will place your furniture in your room of choice, strictly at your own risk and without any liability to Arnotts in the event of any accidental damage to your furniture, property or premises beyond your entrance door. It is the customer’s responsibility to ensure that there is sufficient and safe access for items selected to the designated area and that there is sufficient access for our delivery lorry to reach the delivery address.