Your Loyalty Preview – up to 25% off Almost Everything*

This Loyalty offer is available online from 4pm Friday 21st November 2025 and in stores from Saturday 22nd November 2025. Offer ends midnight Tuesday 25th November 2025 online and in stores. This offer is exclusive to Encore Loyalty members. Your discount will be automatically applied at checkout for participating styles when you sign-in to your loyalty account.

Offer applies to selected* Women’s, Men’s and Children’s Autumn/Winter 2025 Fashion categories including Accessories, Lingerie and Shoes, as well as selected Home & Lifestyle and selected Beauty sets. *Exclusions apply.

*This promotion excludes selected lines, brands and departments including but not limited to SS26 and selected Continuity styles, Beauty, Beauty services, Restaurants and Gift Cards. Brown Thomas Arnotts Limited reserves the right to cancel, terminate, suspend, withdraw, amend and/or modify this promotion at any time without notice. This offer cannot be used in conjunction with any other discounts or promotional offers.

This promotion is subject to Arnotts’ Terms & Conditions and which are available for review at https://www.arnotts.ie/about-arnotts/terms-and-conditions/.

If you have any queries about redeeming this promotion online, please contact our Online Customer Service team here.

 

POINTS OFFER: €5 worth of ENCORE Loyalty points when you buy the Festive Advent Calendar

This offer is available from 3rd to 10th November 2025 (inclusive), or until stocks last when you purchase the Brown Thomas Arnotts Festive Advent Calendar ( https://www.arnotts.ie/beauty/beauty-gifts/advent-calendars/arnotts/festive-advent-calendar/2001241780.html) online at arnotts.ie. €5 worth of ENCORE Loyalty points will be credited to your ENCORE Loyalty account account by 18th December. If your qualifying order is cancelled or returned, the €5 in points will not be credited or may be reversed. This offer cannot be used in conjunction with any other discounts or promotional offers. Arnotts reserves the right to change, modify or withdraw this offer at any time prior to a qualifying purchase being made.   

This promotion is subject to Arnotts’ Terms & Conditions which are available at  https://www.arnotts.ie/about-arnotts/terms-and-conditions. The earning and redemption of Encore Loyalty points are governed by the ENCORE Loyalty Programme Terms & Conditions which are available at  https://www.arnotts.ie/about-arnotts/terms-and-conditions/encore-loyalty/. This offer is open to all ENCORE Loyalty members. Customers must be members of the ENCORE Loyalty Programme at the time of purchase to qualify. New customers can join ENCORE free of charge at here. Valid for online purchases only at arnotts.ie and not available in-store. Offer limited to one €5 points’ reward per qualifying customer during the promotional period.

Free Standard Delivery On Beauty

Promotion is available on qualifying beauty orders to customers who are also members of our Encore Loyalty programme when a customer spends a minimum of €100.00 in a single beauty transaction online https://www.arnotts.ie/ from 22nd July 2025. Promotion is available for a limited time only and only applies to orders received during the promotional period. This promotion is in respect of Standard ROI (Republic of Ireland) and Standard NI (Northern Ireland) delivery only. Encore Loyalty customers must ensure they are logged in at checkout when placing the qualifying beauty order to avail of free delivery. This offer excludes Dyson and selected home fragrance brands including but not limited to; Neom, Diptyque, La Bougie, Max Benjamin, Rathbornes, Wax Lyrical, Voya, Paddywax. Offer available online only. This offer cannot be used in conjunction with any other discounts or promotional offers. Brown Thomas Arnotts Limited reserves the right to cancel, terminate, suspend, withdraw, amend and/or modify this promotion at any time without notice.

This promotion is subject to our Terms & Conditions and which are available for review at https://www.arnotts.ie/about-arnotts/terms-and-conditions/.

Santa's Kingdom Terms and Conditions

1. Santa’s Kingdom is a ticketed event and tickets must be pre-booked. Tickets are available for purchase by Encore Loyalty members who have opted in to receive e-mail communications from Arnotts, and tickets are subject to availability and sold on a first-come, first-served basis.

2. Encore Loyalty members opted in to receive e-mail communications from Arnotts will receive an email with a link to book for Santa’s Kingdom where tickets can be booked from 10.00 a.m. on Thursday the 23rd October 2025 at a price of €20.00 per visit plus booking fee.

3. One ticket facilitates entry for 1 - 6 people to Santa’s Kingdom. There is a maximum number of 6 people permitted per ticket. If there are more than 6 people in a group a second ticket will be required.

4. Every group booking must include at least one adult.

5. Once a booking is made an e-mail confirmation will issue. To enter Santa’s Kingdom a copy of this confirmation must be presented at the time of entry, either printed out or on a mobile device.

6. Entrants to Santa’s Kingdom are required to arrive 20 minutes before their scheduled booking time.

7. Please note booking times are staggered, and therefore the visit to Santa’s Kingdom may not start at the scheduled booking time.

8. We reserve the right to ask guests to leave if we believe their behaviour is adversely affecting the pleasure of other guests.

9. You are welcome to take your own photos. Please note that any photos taken can only be for your personal use and not commercial use. There will also be an opportunity to buy photos at an additional cost. The photographer in Santa’s Kingdom is a third party supplier.

10. Tickets you purchase are for your personal use only. Tickets cannot be transferred, exchanged, or refunded once purchased. Tickets are purchased for the specified date and are not transferable to other dates, or to other experiences or events.

11. A souvenir badge will be provided by Santa to each child in the group.

12. All children must remain under the supervision of parents/guardians throughout the visit. Brown Thomas Arnotts Limited will not be liable for any injuries, loss of personal possessions, other losses or damage of any kind.

13. Brown Thomas Arnotts Limited will not be liable or responsible for cancellation due to an event outside our control, e.g., fire, flood, terrorist attack, severe weather conditions, unexpected black-out, electricity failure. If this happens we will attempt to provide an alternative visiting time for you, but this cannot be guaranteed.

14. We reserve the right to alter or vary the content or timing of this event and/or to cancel this event due to unforeseen circumstances beyond our control. We accept no responsibility for any disappointment suffered as a result of failure to attend this event.

15. Customers understand that they are required to provide personal information about themselves and the other attendees to us for the purpose of administering the Santa Kingdom event. By submitting this personal information, customers consent (on behalf of themselves and any other named individuals) to us that we may collect and store the personal information submitted. Additionally, customers confirm that they have the express consent of any named individuals to provide their personal information for these purposes. Full details of our Privacy Policy can be found here. Relevant Privacy Notice for this event is set out below.

16. At our sole discretion we reserve the right to amend these Terms and Conditions at any time, and shall notify any amended Terms and Conditions on our website at https://www.arnotts.ie/about-arnotts/terms-and-conditions/promotions-events/.

17. By booking and attending the Santa’s Kingdom, customers agree (on their own behalf and on behalf of any guests attending with them) to be bound by our Terms and Conditions.

PRIVACY NOTICE FOR SANTA’S KINGDOM

Introduction

We are committed to protecting the privacy of children and their families who visit Santa’s Kingdom. This Privacy Notice explains how we collect, use, and share information about you and your children when you interact with our services.

Information We Collect

When you book tickets for Santa's Kingdom, we may collect the following information:

• Personal Information: Names, e-mail addresses, and phone numbers of parents or guardians.
• Ticket Information: Purchase date, time, and number of tickets.
• Visit Information: Date and time of your visit.
• Photograph with Santa: Images of the child(ren) and parent/guardian.

How We Use Your Information

We use your information to:

• Process your ticket purchase: We need your information to confirm your booking and provide you with tickets.
• Provide you with information about your visit: We may send you reminders or updates about your appointment.
• Improve our services: We may use your feedback to enhance your experience and improve our operations.

Sharing Your Information

We may share your information with:

• Service providers: We may use third-party service providers to help us process payments or manage our website.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Notice. Once the purpose has been fulfilled, we will delete your information.

Photographs taken with Santa are deleted at the end of each day.

Children's Privacy

We are committed to protecting the privacy of children. We do not collect any personal information from children without parental consent. If you are a parent or guardian and have concerns about your child's privacy, please contact us at dataprotectionofficer@brownthomas.ie.

Your Rights

You have the right to:

• Access your information: You can request a copy of the information we hold about you.
• Correct your information: If you believe the information we hold about you is inaccurate, you can request that it be corrected.
• Object to processing: You may object to certain types of processing of your information.

Contact Us

If you have any questions about this Privacy Notice or our privacy practices, please contact us at https://www.arnotts.ie/customer-service/contact-us/.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission.

‘FIND GINGER’ PRIZE DRAW

(18th November – 9th December 2025)

1. This prize draw (the “Prize Draw”) is organised by Brown Thomas Arnotts Limited having its registered office at 92 Grafton Street, Dublin, D02 VF65 (“Arnotts”).

2. These terms and conditions are the rules which shall apply to the Prize Draw (the “Rules”). By entering the Prize Draw, you agree to be bound by these Rules.

Entrants

3. The Prize Draw is open to customers who Find Ginger and sign up to the mailing list between 18th November and 9th December (inclusive), the link to access the mailing list entry form can be found once a customer has found Ginger via clues placed on Arnotts.ie and Arnotts Social Media channels between 18th November and 9th December (inclusive). Entrants to the Prize Draw must (i) sign up to the mailing list, (ii) be registered members of the Encore Loyalty programme (free to join), and (iii) be 18 years of age or older.

4. Employees of Arnotts, and any of its affiliates and any other persons or employees associated with these companies and their families, agents and anyone else connected with the Prize Draw shall not be entitled to enter the Prize Draw.

5.Arnotts reserves the right to disqualify any entrant if it has reasonable grounds to believe that the entrant has breached any of the Rules.

Prize Draw Entries

6. To enter the Prize Draw, an entrant is required to solve a clue to ‘Find Ginger’ in a specific department across Arnotts.ie or the Arnotts store. The clue will be hosted on Arnotts.ie and Arnotts Social Media Channels. Once the entrant has solved the clue and found Ginger, they will be directed to click on a link online or scan a QR code in-store to access the Prize Draw entry form.

7. Once the entrant has signed up to the mailing list and signed up as a member of Encore Loyalty within the Qualifying Period, the entrant will automatically be entered into the Prize Draw (a “Qualifying Entrant”).

8. Qualifying Entrants are limited to one (1) Prize Draw entry, within the Qualifying Period.

9. The opening time and date for entries is 06.00 18th November 2025. The closing time and date of the Prize Draw is 23:59 on the 9th December 2025 (“Qualifying Period”). Entries received after this time will not qualify for entry into the Prize Draw.

The Prize

10. Three (3) winners will be drawn at random from all Qualifying Entrants by an independent party on the 25th November 2nd December and 9th December 2025 (the “Winner(s)”).

11. Each Winner will receive 50,000 loyalty points (to a value of five hundred euros (€500)) (the “Prize”).

12. The Winner(s) must be a registered member of the Encore Loyalty Programme at the time of entry of the Prize Draw and at the time of redemption of the loyalty points.

13. The Winner(s) will be notified by Arnotts Customer Service Department by e-mail within five (5) days of the date of the draw and the points will be applied to the Winner’s loyalty account within five (5) days from the date of the draw.

14. The Prize is non-exchangeable and non-transferable and cannot be exchanged for cash. The loyalty points are valid to the 30th of September 2026 and can be redeemed at Arnotts and Brown Thomas stores and e-commerce sites and via the Arnotts and Brown Thomas apps. The terms and conditions in respect of the Encore Loyalty Programme shall apply, which can be found on the Arnotts website at https://www.arnotts.ie/customer-service/encore-loyalty/. Arnotts reserves the right to replace the Prize with an alternative prize of equal or higher value, if necessary.

15. The Prize is awarded at Arnotts discretion, and no Prize will be awarded as a result of improper actions by or on behalf of the Winner(s).

16. Arnotts reserves the right to request written proof of age and proof of identity of the Winner(s) at any time and for any reason.

17. Arnotts reserves the right at its sole discretion to withhold delivery of the Prize to the Winner(s) until such proof of eligibility and identity of the Winner(s) has been confirmed or to disqualify any Winner(s) from the Prize Draw as it sees fit.

General Terms

18. Arnotts reserves the right at its sole discretion to suspend, cancel, terminate or amend the Prize Draw or these Rules at any time and without prior notice and further liability to any entrant.

19. Arnotts reserves the rights at its sole and absolute discretion to: (a) exclude any person from participating in this Prize Draw; (b) request the Winner(s) to present proof of identity for verification purposes; (c) void any entry of or disqualify an entrant; and (d) select a reserve winner to replace any successful Winner who may subsequently be found to be ineligible and disqualified or for such other reason that Arnotts may determine in its reasonable discretion. For avoidance of doubt, Arnotts shall be under no obligation to provide reasons or justifications for exercising any of its rights above. Arnotts reserves its rights to pursue legal action against any individual believed to have undertaken fraudulent activities or other activities harmful to the Prize Draw and/or the entry submission process.

20. Arnotts, and any of its affiliates or any other persons or employees associated with these companies/persons will not be liable to any Qualifying Entrant, Winner(s) or to any other person in the event that all or any part of the Prize Draw or Rules are cancelled or amended in any way.

21. In the event of any dispute regarding these Rules and all other matters relating to the Prize Draw, the decision of Arnotts shall be final, and no correspondence or discussions shall be entered into.

22. Arnotts does not accept any responsibility for any damage, loss, injury or disappointment suffered howsoever arising from the Prize Draw or the Prize, whether due to any errors or omissions or other cause by Arnotts, its employees, agents or others to the fullest extent permitted by law. Nothing shall exclude Arnotts’ liability for death or personal injury as a result of its negligence. Arnotts will not be liable for its inability to contact the Winner(s) or award the Prize as a result of any mistakes or errors in the contact details provided by the Winner(s).

23. Arnotts does not warrant that the Prize Draw will be free from errors or omissions. The Prize Draw may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond the control of Arnotts.

24. The decision(s) of Arnotts on all matters relating to the Prize Draw will be at its sole and absolute discretion and will be final and binding on all entrants and the Winner(s). No enquiries, appeals, verbal or written, shall be entertained. In the event of any inconsistency between these Terms and Conditions and any advertisements and marketing or promotional materials or communications relating to the Prize Draw, these Rules shall prevail.

Data Protection

25. Personal data supplied during the course of this Prize Draw shall be processed only for the purpose of administering the Prize Draw. For more information on how Arnotts handles personal data, including on how entrants may withdraw consent to the collection, use or disclosure of personal date, please refer to Arnotts’ Privacy Policy: https://www.arnotts.ie/shopping-online/privacy-and-cookie-policy/

26. The Prize Draw will be governed exclusively by Irish law, and all Qualifying Entrants (including the Winner(s)) shall submit to the jurisdiction of the Irish courts.