Santa's Grotto

Santa’s Grotto

You’ll find Santa’s Grotto on Level 2 of the store beside our magical Christmas Wonderland. Visiting Santa Claus is a complimentary service we offer every Christmas. The team of elves will be happy to help you and your family during your visit.

Whether it’s an old or new tradition, visiting Santa Claus at Arnotts has been a family favourite for years and everyone who visits the Grotto will get a collectable I’ve Seen Santa at Arnotts 2018 badge. There will be a professional photographer at the Grotto available to capture a photograph of your visit, which can be purchased afterwards along with novelty gifts to enhance your experience and treasure forever.

Santa Q

Our virtual Santa Q means you don’t have to spend hours waiting in line to visit Santa Claus. Tickets are allocated on a first come, first served basis each day so you can get your Santa Q ticket when you arrive and spend the waiting time engaging in festive activities across the store. We will let you know when it’s almost time to meet Santa Claus so you have plenty of time to make your way to the Grotto.

HOW IT WORKS:

Go to the Santa Q ticket station at Wonderland on Level 2 or in our Childrenswear Department on Basement Level.

Enter your mobile number and the number of children in your party remove and take your ticket.

You will receive a text message when it’s almost your turn to visit Santa (approximately 30 minutes before hand), and make your way to the Grotto.

Have any queries about meeting Santa?

Santa's Grotto Hours

Date Grotto Opening Hours Store Opening Hours
Sunday 18th Nov 2pm - 6pm 11am – 7pm
Monday 19 th Nov 10am – 6pm 9.30am – 7pm
Tuesday 20th Nov 10am – 6pm 9.30am – 10pm
Wednesday 21st Nov 10am – 6pm 9am – 9pm
Thursday 22nd Nov 10am – 6pm 9am – 9pm
Friday 23rd Nov 9am – 6pm 9am – 9pm
Saturday 24th Nov 10am – 7pm 9am – 8pm
Sunday 25th Nov 10am – 6pm 10am – 7pm
Monday 26th Nov 10am – 6pm 9am – 8pm
Tuesday 27th Nov 10am – 6pm 9am – 8pm
Wednesday 28th Nov 10am – 6pm 9am – 8pm
Thursday 29th Nov 10am – 6pm 9am – 9pm
Friday 30th Nov 10am – 6pm 9am – 9pm
Saturday 1st Dec 9am – 7pm 9am – 8pm
Sunday 2nd Dec 10am – 6pm 10am – 7pm
Monday 3rd Dec 9am – 7pm 9am – 8pm
Tuesday 4th Dec 9am – 7pm 9am – 8pm
Wednesday 5th Dec 9am – 7pm 9am – 8pm
Thursday 6th Dec 9am – 7pm 9am – 9pm
Friday 7th Dec 9am – 8pm 9am – 9pm
Saturday 8th Dec 9am – 7pm 9am – 8pm
Sunday 9th Dec 9am – 6pm 9am – 8pm
Monday 10th Dec 9am – 7pm 9am – 8pm
Tuesday 11th Dec 9am – 7pm 9am – 8pm
Wednesday 12th Dec 9am – 8pm 9am – 9pm
Thursday 13th Dec 9am – 8pm 9am – 9pm
Friday 14th Dec 9am – 8pm 9am – 9pm
Saturday 15th Dec 8am – 7pm 9am – 8pm
Sunday 16th Dec 9am – 7pm 9am – 7pm
Monday 17th Dec 9am – 8pm 9am – 9pm
Tuesday 18th Dec 9am – 8pm 9am – 9pm
Wednesday 19th Dec 9am – 8pm 9am – 9pm
Thursday 20th Dec 8am – 8pm 8am – 9pm
Friday 21st Dec 8am – 8pm 8am – 9pm
Saturday 22nd Dec 8am – 8pm 8am – 9pm
Sunday 23rd Dec 8am – 7pm 8am – 8pm
Monday 24th Dec 8am – 12pm 8am – 6pm