If you have purchased furniture or a large electrical appliance and are availing of our Click & Collect service, please ensure it is suitable for collection by adhering to the following instructions:
- Check that your vehicle will accommodate your purchase; dimensions of the item(s) (excluding packaging) will be available online.
- Check that you can transport the item(s) from the store to your vehicle as we may not have staff available to assist you.
Please contact our Online Customer Service Team if you have any questions or concerns.
While we aim to have orders ready to collect within three working days (excluding large items like furniture and large electrical appliances), some orders may take longer due to items being out of stock or a delay in product deliveries to the store. We will let you know when all items are in store and ready to collect via email. Please do not endeavor to collect your order until you receive a Ready to Collect email from us.
After we send you a Ready to Collect email, we will keep your order in the Click & Collect area for three days. If for any reason you are unable to collect your order within these three days, please contact our Online Customer Service Team on +353 1 903 8215 to make an alternative arrangement.