Santa Stop Here

Santa Claus has arrived at Arnotts and will be staying in our magical grotto until Christmas Eve. Come and meet Santa and his team of helpful elves at the Grotto and look out for his loveable reindeer Crackers around the store.

 Santa Time Updated

Santa’s Grotto

You’ll find Santa’s Grotto on the Second Level of the store beside the furniture department. Visiting Santa Claus is a complimentary service we offer every Christmas. The team of elves will be happy to help you and your family during your visit.

Whether it’s an old or new tradition, visiting Santa Claus at Arnotts has been a family favourite for years and everyone who visits the Grotto will get a collectable I’ve Seen Santa at Arnotts 2016 badge.

There will be a professional photographer at the Grotto available to capture a photograph of your visit, which can be purchased afterwards along with novelty gifts to enhance your experience and treasure forever.

Santa Q

Our virtual Santa Q means you don’t have to spend hours waiting in line to visit Santa Claus. Tickets are allocated on a first come, first served basis each day so you can get your Santa Q ticket when you arrive and spend the waiting time engaging in festive activities across the store. We will let you know when it’s almost time to meet Santa Claus so you have plenty of time to make your way to the Grotto.


Go to the Santa Q ticket station at the entrance to Santa’s Grotto on the Second Level.

Enter your mobile number and the number of children in your party and take your ticket.

You will receive a text message when it’s close to your time so you can make your way to the Grotto.

Have any queries about meeting Santa?