For queries about an order please don’t hesitate to email us at firstname.lastname@example.org.
How does order tracking work?
When you have made your online purchase, you will be given your reference number. If you enter this number along with your email address in the form above you will be able to see the current status of your order.
What does each status mean?
- Order Pending: Your order has been received by Arnotts.
- Processing Order: Your order is currently being picked by Arnotts.
- Order Complete and Out for Delivery: Your order has been processed and will be dispatched to you shortly.
- Order Delivered: All items on the order are delivered.
- Order Complete and Ready For Collection: You can collect your order from our collection point.
- Order Collected: All items on the order are collected.
- Order Cancelled: Your order has been cancelled with no charges made to your card.